realising success ®

framework on a page

An integrated cloud base framework for tackling the toughest challenges

7 Core Enablers

Baseline

Design

Implement

Optimise

Benefits / ROI


1. Strategy

To optimise and transform the business performance

Align all activities to the organisational strategy

Develop an optimisation & transfrormation roadmap

Strategic objectives are known and communicated

Implicit benefits from the current and future states are defined.

Alignments points are understood

Capability gaps are defined

Objectives are defined and alignment points are known.

Resource allocation is committed.

Benefits realisation plan is developed.

Capability plan is developed.

Implementation roadmap and program planning is executed.

Resource allocation is managed.

T.C.Q elements are controlled.

All key #$$%$$ are aligned to deliver objectives to meet T.C.Q & capability requirements.

Transformation roadmap diligence.

All costs, risks, benefits and emergent opportunities are captured and measured.

Sample Transformation Map

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI


2. Structures

Optimise legal, organisational, hierarchical, functional and team structures to deliver business objectives and outcomes.

Determine current legal, organisational, functional and team structures.

Identify gaps and opportunities.

Attract and retain motivated and talented people, skills and capabilities.

Design a highly effective organisation.

Implementation designed structures

Accommodate various structure designs

Structures are effective

Decision making is optimised based on structure design.

Structures can react, respond and adapt to changing business conditions.

Adaptive structures

Improved function, collaboration and cooperation.

Functions support and add value.


Structures – Organisation chart

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI

3. People

Define and encourage:

  • Desired behaviours
  • Collaboration skills
  • Creativity roles
  • Trust and accountability; and
  • Performance

Determine roles, responsibilities and accountabilities.

Identify gaps and opportunities.

Agile, motivated teams.

Situational awareness and leadership.

Continuous improvement.

T.C.Q. parameters are met.

Overcome people and team issues by building and maintaining trust.

Improved communication.

Desired behaviours,

Motivation effectiveness and performance.

Decision making is optimised based on structure design.

Structures can react, respond and adapt to changing business conditions.

Definition of what success looks like.

Motivated high-performance teams.


Motivated teams

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI

4. Business Process

Model, optimise and transform business processes.

Identify gaps and opportunities and enable continuous improvement.

Model current state business processes to BPM2 standard.

Identify shortcomings and opportunities for improvement.

Use process mining for validation and alignment.

Design for:

  • Optimal business outcomes
  • Effectiveness
  • Efficient resource allocation; and
  • Improved customer experience and fulfillment.

Implementation more effective ways of being and doing.

Manage change.

Process Intelligence and Insight.

Processes managed at enterprise level with ownership defined.

Workloads are optimised.

  • Time
  • Cost
  • Quality
  • Effectiveness
  • Understanding before Automation

Cloud based, BPM 2.0 compliant tool with secure access controls

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI

5. Technology

Define and maintain an optimal technology architecture for the business to enable and support business objectives and outcomes, scale, speed and automation.

Define current technology architecture.

Identify issues and opportunities.

Design future state architecture.

Implementation designed architecture.

Remove constraints and obsolete infrastructure.

Technology enabled and inspired business.

Maximise automation and integration

Secure Information environments.

Redundant and robust infrastructure.

High performance technology architecture.

Reliable, scaleable and resilient infrastructure

Clearly communicated infrastructure.

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI

6. Data & Information

Data and information is fast becoming the lifeblood of the business. Gain insight as to how data is used and managed and how it could be further used to transform or optimise the business.

Determine data and information usage and requirements.

identify gaps, issues and opportunities.

Design effective and secure data and information environments.

Capture information flow and consumption using the CRUD process. Created, Read, Updated and Deleted.

Define information linkages.

Define Master Data management rules.

Implement Data and Information Plan.

Focus on action and success.

Data driven decision making.

Insight and visibility.

Monetise data and information.

Predictive Analytics.

Maximise knowledge and insight to the business.

Timely and effective decision making.

Understand where data is Created, Read, Updated & Deleted

Core Enabler

Baseline

Design

Implement

Optimise

Benefits / ROI

7. Governance

Provide guiding principles to lay the foundation for:

  • Compliance
  • Investment Management
  • Risk Management
  • Behaviours and Decision making.

Businesses that have effective compliance and assessments in place treat the operational environment as a complete system of regulations, standards, systems and capabilities.

Define leadership and management model.

Define current governance gaps and opportunities.

Develop an effective governance framework.

Design process for review and monitoring.

Implement the designed governance framework.

Implement the review and monitor process.

Shared view and understanding of how the business needs to operate.

Alignment of the 7 core enablers.

Clearly define and communicate expectations.

Improved management of behaviours, investment  management, operational decisions and risk.

Gain insights and apply governance through a common shared view