You may have seen terms such as BPMS, eBPMS and iBPMS. They are all vaguely different with one core similarity – they are all software applications that offer a process modelling capability. BPM on the other hand is a discipline – it is something that you do. You can read more here; https://bpm.com/what-is-bpm.
The great thing about BPM is that you get to really understand how your business works, including the inconsistencies, duplication and rework. It gives you visibility of What, Why, Where, When, Who and How. Without it you don’t have a granular view of the organisation.
When you can see and understand where time is lost, where too much effort is expended, and where money is lost, you can do something about it. Even if only a small amount of money is wasted each time, costs can soon mount up.
Using a BPMS you have the opportunity to highlight key relationships and dependencies. You can also quickly identify how you drive value for you and your customer. If your customer is happy to pay for the cost of an activity as part of your product or service, then you can class it as value adding.
BPM is about more than just modelling, it’s about understanding your business and getting the understanding and insight that you need to help you save time, effort, money and build capability.
