Tweaking and optimisation is ongoing, it is the basis of continuous improvement.  Yet people rarely take the time or make the effort.  There are a number of common reasons ranging from – we did process mapping years ago and it was a waste of time, or it’s too hard, or we don’t know where to start.  Yet tweaking and optimisation can deliver great outcomes and results.

One tweak you can make quickly is to look for the causes of complexity and time wasting, you may be surprised what you find (think time, cost and quality).  Symptoms to look for:

  • People are always busy but things often don’t get done or finished.
  • Too many projects/objectives in play at any one time – causing bottlenecks and constraints.
  • Overlapping responsibilities.
  • Ineffective meetings.
  • Workarounds have become common practice.
  • Tired, frustrated and jaded teams.
  • There is little or no standardisation.
  • There is no holistic view of what the business does (and the associated costs), when it does it, who is involved.

Sound familiar?

Where you start to tweak depends on the problem that you want to solve.  Starting with your business processes (what you do and when) can be a great starting point.  But to look realistically you have to apply a large degree of critical thinking and common sense questioning.

Tweaking and optimisation can mean different things to different people, but starting with improving time, cost, quality and value is a great starting point.

Everyone has the opportunity to tweak and optimise what they do and how they do it.